Privacy Policy

1. Introduction

MSC ("we", "our", or "us") is committed to protecting the privacy and security of data collected and processed through the MSC mobile app. This app is designed for internal use only by authorized staff of Medical Service Company to manage patient treatment workflows.

2. Information We Collect

We collect and process the following types of information:

• Patient Data: Passport, visa, medical reports, treatment opinions, discharge summaries.
• Staff Activity Logs: User IDs, login history, and app usage data.
• Travel & Accommodation Info: Flight details, hotel bookings, and transportation arrangements.

3. How We Use the Information

The collected data is used for:

• Coordinating and managing patient care and logistics.
• Updating patient records securely.
• Internal audits and service improvements.

4. Data Sharing

We do not share data with any third parties, except:

• Partner hospitals and service providers directly involved in patient care or logistics, with patient consent.
• As required by law or regulatory obligations.

5. Data Security

We implement industry-standard security measures, including encryption and access control, to protect sensitive data.

6. User Access and Controls

Only authorized MSC staff with unique credentials can access the app. Users must not share login details or access data without permission.

7. Data Retention

Data is retained only as long as necessary for treatment, compliance, and record-keeping purposes.

8. Contact Us